Overview
ServiceFusion offers field service management software that enables businesses to improve customer experience with easy to use mobile solutions, by helping them build stronger relationships.
Pros
  • Mobile Sales and Service
  • Inventory Management
  • Powerful Mobile App
Cons
  • Not the best customer support
  • Navigation is complex
Verdict
ServiceFusion is one of the most popular field service management software used by many businesses across the globe. It helps business to improve customer experience with easy mobile solutions, giving you a huge upper hand.

Comments

By Stephen Bleath
Stephen Bleath

February 11, 2022

Service Fusion has been a terrific field service management software which has helped me prevent safety and excavate safety in the factory area. It is a great FSM platform that allows me to track inventory items by serial number, and keep an eye on asset whereabouts.

By Adam Basie
Adam Basie

February 07, 2022

Not able to add more than one gateway is one of its major setbacks. It would be nicer to add another gateway so it is still connected. But otherwise, Service Fusion is pretty fine Field Service Management solution.

By Abigail Brody
Abigail Brody

February 02, 2022

With Service Fusion tools, we can execute very straightforward undertakings as well as progressively complex situations. The capacity of this software to scale our business operations is indispensable. Another main reason why we chose Service Fusion is: its super easy UI.

By Ruth Curtis
Ruth Curtis

January 19, 2022

Service Fusion’s dispatch grid is the best—bottom line. Build a job and slide to assign. The ease of this feature saves so much time and headaches. I would also like to mention after-sale assistance! The help team is outstanding! They will not let you down! The turnaround time is very acceptable. You get screenshots and step-by-step instructions to make sure your problem is solved.

By Mark Bagley
Mark Bagley

December 22, 2021

It is quite simple to create and modify service calls with Service Fusion. It provides instantaneous communication with your technicians and gives real-time notification to your customers. I like its user interface, which is pretty easy to navigate.

By Dace Tyler
Dace Tyler

December 13, 2021

I appoint and schedule my field tech employees and factory workers their jobs in advance, which has benefitted my business a lot. I can now avoid downtime, time lags, and prepare insightful reports daily. The user interface is also pretty intuitive and easy-to-navigate.

By Jazz Stone
Jazz Stone

October 08, 2021

The convenience of adding customers, creating estimates, converting jobs, and invoicing from a unified, central platform is what I like the most about Service Fusion field service management software.

By Glenn Pattinson
Glenn Pattinson

October 06, 2021

I like Fusion Service because of its ability to add status and sub-status that is really helpful in easy organization. The user interface of the project scheduling software is very neat, compact, and easy to use.

By Reed Dutcher
Reed Dutcher

September 19, 2021

ServiceFusion makes running mobile sales and service operations especially easy because it learns from your activities to provide better assistance as you do more business on the road.

By Steve Good
Steve Good

September 11, 2021

ServiceFusion can be used for field service management, repair order execution, inventory management, customer self-service, and much more.

By Clay Guillory
Clay Guillory

September 07, 2021

ServiceFusion helps my service technicians in the field to take care of receivables as well as service issues quickly so that they can get back on the road and start making some serious money!