(4.7/5)
Pros
- Easy work order creation
- Automatic service scheduling
- High-end Analytics
Cons
- Complex for beginners
- No free trial offered
Verdict
ServiceMax is a beneficial field service management software that helps an organization in managing their entire service process. This software provides data for your managers to make strategic decisions on the future, making this tool a good one to go for.
Comments
Harold Redding
September 24, 2021
I use ServiceMax for incident, logistics, and field service management. The software has helped me save time, efforts, as well as resources. I am really glad to deploy ServiceMax as a Field Service Management Software.
Robert Perez
September 22, 2021
First, set the right expectation with your customer by setting up the software to send them appointment reminders and you’ll be a hero for sure.
Christopher Carr
September 20, 2021
ServiceMax is also very good at routing work orders and letting technicians know what’s going on in their day in real-time. Much better than handing off paperwork.
Lucy Gomez
September 17, 2021
ServiceMax beautifully combines appointment book, task list and field reporting into one piece of software that works with you rather then against you.
Hanah Montana
October 13, 2023
ServiceMax is a game-changer for our field service operations. It optimizes scheduling and helps us manage our assets effectively. The only issue is that the pricing might not be suitable for small businesses. For larger enterprises, it’s a fantastic solution.